AI@MS Product Owner, Platforms, Vice President, Wealth Management

Company Profile:
Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management, and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives, and needs is an important part of our culture.
Division Profile:
The Wealth Management GenAI Team is a dynamic and innovative department that serves as a center of AI enablement across Wealth Management. The team is responsible for deploying advanced tools, platforms, and solutions that utilize generative artificial intelligence to optimize business processes. We oversee content creation, management, and governance to ensure the highest content quality for our AI system to utilize. The team is committed to fostering a culture of continuous learning and evolution in this rapidly changing space.
Position Summary:
We are seeking a highly motivated Generative AI Technical Product Owner to support the prompt engineering, testing, and operational processes of Generative AI products within Morgan Stanley. This role will focus on the development, testing, and management of key AI tools used in Wealth Management. The PO will work work on the AI@MS team, interfacing with other POs, evaluation teams, and technology teams to ensure the delivery of high-quality use cases and products.
Key Responsibilities:
> Player/Coach - responsible for managing a small local team and delivering on own responsibilities
> Support the end-to-end development, testing, and release of AI-powered tools on the firm's AI platform - AI@MS
> Design, refine, and maintain prompts to optimize model performance, accuracy, and user experience across a variety of use cases
> Execute functional testing, validation, and quality assurance for new features, enhancements, and model updates prior to release
> Conduct bulk evaluation and large-scale testing to assess model behavior, reliability, and consistency across scenarios
> Analyze test results and user feedback to identify issues, risks, and opportunities for improvement
> Partner closely with technology teams and external/internal AI partners to support the creation, deployment, and iteration of AI tools
> Collaborate with business units to understand workflows, gather requirements, and ensure tools align with real-world needs
> Support adoption and rollout efforts by assisting with documentation, enablement materials, and feedback loops
> Monitor post-release performance and contribute to continuous improvement of platform capabilities
> Help define and improve internal processes related to testing, validation, and release management for AI tools Experience
> 9-12 years of relevant experience with exposure to AI, data, technology, or product-focused work in a regulated environment
> Experience working with and evaluating AI/LLM concepts and behavior in a practical context (demonstrated understanding of how large language models and related AI systems operate, perform, and evolve)
Skills Required:
> Strong understanding of artificial intelligence concepts, including how large language models and related AI systems operate, perform, and evolve
> Knowledge of AI model behavior, limitations, evaluation considerations, and factors that impact output quality and reliability
> Familiarity with AI tools, platforms, and offerings from leading AI technology providers
> Ability to assess and compare AI capabilities to support informed decision-making around tool development and enhancement
> Clear and effective communication skills, with the ability to engage and align with technical teams, business stakeholders, and external partner
> Experience translating complex AI concepts into accessible insights for non-technical audiences
> Strong analytical and problem-solving skills, with attention to detail when evaluating model performance and system changes
> Ability to work collaboratively across teams, manage multiple priorities, and support product delivery timelines in a fast-evolving environment
> Sound judgment and professionalism when working with emerging technologies in a controlled, enterprise setting

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years.  Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices​ into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.