Perform structured QA reviews of content using test plans; conduct WCAG accessibility reviews; document findings in Jira; validate usability and formatting; maintain test plans and QA materials; collaborate with internal testers and offshore vendors; troubleshoot simple issues and escalate complex defects; support continuous improvement to meet Pearson quality standards.
Job Description
The Advanced Associate conducts structured QA reviews with growing independence, checking clarity, accuracy, and basic functionality of content. This role identifies routine issues, recommends straightforward corrections, and maintains organized documentation. The Advanced Associate collaborates with cross functional partners, troubleshoots simple discrepancies, and escalates complex or uncertain issues.
Key Strengths
Attention to detail, foundational QA skills, reliable documentation, problem solving, learning mindset, teamwork
Responsibilities
- Perform assigned QA checks using detailed instructions and test plans in collaboration with internal testers and offshore vendors
- Conduct accessibility reviews based on established WCAG criteria
- Document findings accurately in Jira and escalate unclear or complex defects
- Assist in maintaining test plans, checklists, and organized QA materials
- Validate basic usability and formatting across content types
- Maintain accurate records of assigned work and progress
- Support continuous improvement by providing observations on recurring issues
- Ensure content meets baseline Pearson quality and accessibility standards
- Collaborate effectively with team members to support project workflows
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