Manage contractor helpdesk inquiries, onboarding, compliance, and support hiring managers with contractor processes and documentation. Generating reports and enhancing workflow efficiency are key responsibilities.
Administrator Talent Acquisition
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS• Monitor and manage the Contractor Helpdesk inbox, responding to inquiries and resolving is-sues in a timely and professional manner.• Onboard new contractors in Oracle, ensuring all required documentation, system entries, and approvals are completed accurately.• Process contractor extensions and terminations, ensuring compliance with policy and data integ-rity across systems.• Provide day-to-day support and guidance to hiring managers on contractor-related processes, policies, and workflows.• Assist managers with navigating ServiceNow workflows for contractor actions, including new re-quests, updates, and approvals.• Partner with Procurement and Finance teams to assist managers with the Statement of Work (SOW) and Purchase Order (PO) processes.• Support managers with required forms and documentation for hiring or extending contractors.• Coordinate with IT and system administrators to troubleshoot or resolve contractor access and login issues.• Generate and maintain contractor reports and dashboards, responding to ad-hoc data requests from business leaders.• Provide occasional Talent Acquisition (TA) support, including interview scheduling, candidate co-ordination, and other administrative tasks as needed.• Participate in process improvement initiatives to enhance efficiency and user experience within the contractor management workflow.
QUALIFICATIONS & EXPERIENCE• Bachelor's degree • Minimum of 4+ years' experience in HR, talent acquisition operations, or contractor/vendor management.• Proven experience with HR systems and data entry; Oracle and/or ServiceNow experience preferred.• Strong proficiency in Microsoft Office Suite (Excel, Outlook, Teams, Word).• Excellent written and verbal communication skills in English.• Demonstrated ability to manage confidential information with discretion.• Strong organizational and time-management skills with the ability to prioritize multiple re-quests.• Must be able to work a US Eastern Time schedule to support global stakeholders.
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
For more information on SES, click here .
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS• Monitor and manage the Contractor Helpdesk inbox, responding to inquiries and resolving is-sues in a timely and professional manner.• Onboard new contractors in Oracle, ensuring all required documentation, system entries, and approvals are completed accurately.• Process contractor extensions and terminations, ensuring compliance with policy and data integ-rity across systems.• Provide day-to-day support and guidance to hiring managers on contractor-related processes, policies, and workflows.• Assist managers with navigating ServiceNow workflows for contractor actions, including new re-quests, updates, and approvals.• Partner with Procurement and Finance teams to assist managers with the Statement of Work (SOW) and Purchase Order (PO) processes.• Support managers with required forms and documentation for hiring or extending contractors.• Coordinate with IT and system administrators to troubleshoot or resolve contractor access and login issues.• Generate and maintain contractor reports and dashboards, responding to ad-hoc data requests from business leaders.• Provide occasional Talent Acquisition (TA) support, including interview scheduling, candidate co-ordination, and other administrative tasks as needed.• Participate in process improvement initiatives to enhance efficiency and user experience within the contractor management workflow.
QUALIFICATIONS & EXPERIENCE• Bachelor's degree • Minimum of 4+ years' experience in HR, talent acquisition operations, or contractor/vendor management.• Proven experience with HR systems and data entry; Oracle and/or ServiceNow experience preferred.• Strong proficiency in Microsoft Office Suite (Excel, Outlook, Teams, Word).• Excellent written and verbal communication skills in English.• Demonstrated ability to manage confidential information with discretion.• Strong organizational and time-management skills with the ability to prioritize multiple re-quests.• Must be able to work a US Eastern Time schedule to support global stakeholders.
SES and its Affiliated Companies are committed to providing fair and equal employment opportunities to all. We are an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, pregnancy, sex, sexual orientation, gender identity, national origin, age, genetic information, protected veteran status, disability, or any other basis protected by local, state, or federal law.
For more information on SES, click here .
Top Skills
Microsoft Office Suite
Oracle
Servicenow
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