• Responsible for end-to-end AR process viz., Customer management, Intercompany and other non-project invoicing, receivable/collection processes.
• Understand the existing processes followed by different BU’s.
• Responsible for finance-to-finance collection activities and co-ordination with BUs and Customers in ensuring timely collections.
• Ensuring accurate provision for bad debts creation as per group policy.
• Co-ordinate with Intercompany BUs in ensuring the transactions are settled on a timely basis.
• Reviewing open accounts for collection efforts.
• Professionally making outbound collection calls while keeping and improving customer relations.
• Resolves client-billing problems and rescues account receivable delinquency, applying good customer service promptly.
• Review and monitor assigned accounts and all applicable collection and cash application reports.
• Contact customers and discuss their overdue payments.
• Manage daily cash application of payments made for your assigned customers as per KPI’s .
• Reconcile customer accounting by running unapplied payment reports and cleaning up on-account balances.
• Ability to proactively manage his or her work streams as needed.
• Prepares accounts receivable adjustments based on customer short payments.
• Contact customers when necessary to determine proper payment application.
• Process approved adjustments such as write-offs.
About Columbus
Columbus is a global IT services and consulting corporation with more than 2,200 employees serving our customers worldwide. We bring digital transformation into your business and position you to thrive far into the future. We offer a comprehensive solution portfolio with deep industry knowledge, extensive technology expertise and profound customer insight. We have proven this through 29 years of experience serving more than 5,000 customers worldwide.
