Account Manager

Who We Are

TBWA\Media Arts Lab (or MAL as you’ll hear us called) is the bespoke global advertising agency dedicated solely to Apple. Our mission is to create smart, simple and iconic work that transforms business and makes culture for the world’s best brand.

We’re headquartered in Los Angeles, California, with 5 further international hubs and over 800 people making great work for Apple in 26 markets around the globe. We’d love to meet you!

Role

The Account Manager will be based in our APAC (India) office, as part of the Singapore hub for the client’s marcom activities across 7 markets in APAC.

This role operates as a hybrid of both account + project management, so organisation, flexibility, and great communication skills are a must have.

Responsibilities:

• Develop a full understanding of the client’s business, market nuances and objectives.
• Working alongside an Account Director, liaise on a daily basis within the APAC hub to manage the project activity in India across all active pods.
• Work with fellow business management team, local planners, creatives, producers, media partner, and MAL global team to represent local market’s point of view throughout the creative development, localisation, and implementation of global campaigns flawlessly.
• Be a champion of local market insights, trends, and cultural landscape in order to better represent and advocate the local markets’ point of view – both internally and within the regional/global network.
• Develop a good understanding of the media landscape and platforms to ensure flawless implementation of campaigns.
• Build a strong relationship within the business management team, APAC office, and MAL LA to become a trusted member of the team.
• Be excellent in project management and be able to prioritise daily tasks including adhoc work.
• Create estimates and POs as part of the financial management of the business, and assist with finalising, invoicing and closing jobs per the client’s processes and procedures.
• Ensure weekly client status documents are up to date and meetings are scheduled in a timely manner.
• Execution of all tasks should be done meticulously and tirelessly to ensure the highest possible standards are met.
• Be able to work across time zones to ensure campaigns run smoothly

Requirements:

• Minimum 4-5 years of agency experience in account management in a creative/advertising agency.
• Strong verbal and written communication skills in English.

Who will thrive in this role:

• Someone with an unrelenting ambition to create smart, simple, iconic work for our client
• A good communicator -- able to communicate details simply and succinctly
• Team player who enjoys working in a highly collaborative and fast-paced environment
• Keen attention to detail, organized, and an unwavering commitment to deliver flawless work.
• Ability to multi-task, to work on several projects at once with care and follow-through
• Solutions oriented and the ability to think creatively when challenges arise
• Culturally aware, and passionate about all things Apple, tech, and glass half-full attitude to work and life