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Infobip

Account Manager

Sorry, this job was removed at 03:00 p.m. (IST) on Thursday, May 08, 2025
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In-Office
3 Locations
In-Office
3 Locations

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The Key Account Manager will be responsible for managing key client accounts, developing long-term relationships, identifying growth opportunities, and ensuring customer satisfaction in the pharmaceutical sector. The role includes strategic planning and execution as well as collaboration across teams to meet business objectives.

Account Manager sells Infobip products to new Infobip customers and generates net new business. The role identifies and generates new business opportunities and pursues leads which are provided against a focused target account list.

Main Responsibilities:

  • Focuses on lead qualification and closure for successful sale
  • Sells a subset of product or services directly or via partners to a customer’s base (provided target account list) in designated team/squad.
  • Involves specialists when needed for particular aspects of overall sales (e.g., SE for demo)
  • Develops solution proposals encompassing all aspects of the application.
  • Manages sales through forecasting, account resource requesting, account strategy, and planning.
  • Participates in the development, presentation, and sales of a value proposition.
  • Negotiates pricing and contractual agreement to close the sale.
  • Maintains client relationships by collaborating with AMs, CSEs or Inside Sales team to sell and maintain account health
  • Works closely with BDR teams to take over the lead
  • As required cross sells for existing accounts on complicated deals (e.g., renegotiation)

Main Requirements:

  • Applicable experience including solution sales (in certain situations SaaS sales experience needed)
  • Successful sales track record - commission earnings
  • Ability to penetrate accounts, meet with stakeholders within accounts.
  • Infobip knowledge and/or knowledge of Infobip's competitors.
  • Interaction with C level players.
  • Team player with strong interpersonal /communication skills.
  • Excellent communication/negotiating/closing skills with prospects/customers.
  • Bachelor degree or equivalent

If you are enthusiastic about contributing to the future of communication technology and believe you have what it takes to thrive in a dynamic and innovative environment, Infobip is the place for you.

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

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