Account Manager - West India

Position Summary

The Account Manager is responsible for achieving sales targets in units and revenue within the assigned portfolio. This role ensures financial targets are met, fosters strong relationships with key stakeholders, and drives sustainable growth through distributor partnerships.

They addresses customer needs and expectations and develops close relationships with external stakeholders, such as physicians and hospital leaders. The Account Manager will manage and develop key accounts through account plans to drive results. The Account Manager will provide pre-operative, intraoperative and post-operative product support in cardiac surgery. 

The Account Manager must raise awareness to customer trends and inform the Sales Manager/Commercial Director. They fully comply with the Code of Ethics and conduct business in a fair and ethical manner. Individuals in this role interpret and enforce company policy, procedures and business practices.

Essential Job Functions

Financial Oversight

• Ensure the targets in units and revenue are met in their assigned area of responsibility

• Propose sales targets and strategies to management

Sales & Market Development

• Propose sales targets and strategies to management.
• Drive continuous sales growth through planning and execution.

• Represent the company and strengthen relationships through customer visits, presence at trade shows congresses or local meetings, surgeon plant visits, etc.
• Execute product launches and promotional activities in collaboration with distributors.

• Manage regional bidding processes and ensure competitive positioning.
• Conduct market analysis and report to the management
• Liaise with Medical Affairs on ‘virtual’ proctor- & preceptorships for the assigned customers in the territory of responsibility.

• Collaborate with other function and staff to maximize business opportunities, while maintaining spending within the approved limits
• Ensure the sales database Corcym Customer Platform (CCP) is accurate and up to date, to maintain the reliability and validity of the data
• Provide timely monthly sales reports, expense reports, account profiles, and other company reports as required
• In due time, for those applicable, become a Perceval Clinical Trainer (PCT) and support the Cardiac Surgeon in the Operating theatre

Distributor Management

• Develop and maintain strong relationships with existing distributors to drive performance.
• Serve as a liaison between Corcym, cardiac surgeons and distributors to ensure alignment and collaboration.
• Implement and oversee distributor performance processes including reporting, reviews, and forecasting.

Communication

• Act as the face of the company in the assigned geography, embodying corporate values and vision.
• Foster a culture of ethical business conduct and compliance with Corcym’s code of ethics.
• Communicate effectively across all levels of the organization.
• Performs other duties consistent with their function as required

Knowledge, Skills, and Abilities

• Ability to constructively ask questions and challenge the status quo, be the change, act and own
• Results oriented; fully understand internal and external customers
• Act with a sense of urgency, think and react fast to a changing environment
• Proven experience in the medical device industry, preferably in cardiac surgery or heart valves.
• Strong selling and marketing capabilities.
• Excellent leadership, interpersonal, and relationship management skills.
• Advanced negotiation and influencing abilities.
• High proficiency in English; additional languages are a plus.
• Deep understanding of distributor dynamics and market development.

Experience

• Minimum 3+ years in sales, marketing, or related roles within the medical device or pharmaceutical industry.
• Experience in managing distributors is a pre.
• Experience in cardiac surgery or heart valve products is highly preferred.

Education

• Bachelor’s degree in Business Administration, Marketing, Medicine, or a related field.