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DS Smith

Account Executive

Reposted 5 Days Ago
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In-Office
Mumbai, Maharashtra
Mid level
In-Office
Mumbai, Maharashtra
Mid level
As an Account Executive, you will support customer retention and satisfaction, manage campaigns, oversee billing processes, and collaborate with clients and suppliers to ensure efficient execution of print and display projects.
The summary above was generated by AI
Drive customer retention, ensuring customer satisfaction, new sales, support the implementation of the account plan and monitor progress against the agreed targets within a small to medium multi-site business unit.

TMS Global are a wholly owned subsidiary of DS Smith PLC, a FTSE100 listed multi-national packaging and display manufacturing business. TMS Global specialise in the outsourcing of retail display, print and packaging and are active in 97 markets globally. Our TMS community consists of just over 300 people who are spread internationally across APAC, LATAM, EMEA and NA.

About the role

TMS Global community is seeking a skilled and motivated Account Executive to join our client team on site in Mumbai, India on a permanent basis.

As an Account Executive at TMS, you will be responsible for the operational support of our strategic regional retail POS account. You will play a key part in ensuring the end-to-end process is fully supported whilst delivering exceptional administration through the smooth and efficient execution of all Point of Sale and Display campaigns. You will provide exceptional operational support to our client and the wider TMS team including the supporting the service and commercial delivery. 

Some daily responsibilities will include:

  • Manage multi-campaigns with a wide range of service elements.
  • Execute and manage print management models.
  • Ensure TMS systems are managed & maintained in accordance with commercial methodology and data capture requirements.
  • Support compliance and identify opportunities to drive cost-efficiencies.
  • Work with suppliers to ensure that critical path schedules are met.
  • Support planning and cost management of POS and Display campaigns.
  • Manages the billing process on a daily and monthly basis.
  • Develop and execute alternative solutions when challenges arise
  • Assign work to Production Support, ensuring compliance and operational management.
  • Provide technical and operational support to the client stakeholders

To qualify for the role the following skills are essential:

  • Proven experience in Print and Display environments including 3D.
  • Proven service delivery experience.
  • Ability to develop and execute alternative solutions.
  • Technical understanding of Print and Display categories.
  • Project management skills in a complex stakeholder environment.

About you

You will be an experienced and driven professional with a proven track record in the print and display industry. With demonstrable experience, you will be excellent in managing the operational needs of our campaigns and clients. Your expertise lies in service delivery and building effective relationships, meeting contractual obligations, and collaborating effectively with cross-functional internal and external teams.

Due to the nature of the role, fluency in English is required to liaise effectively with clients and colleagues.

This is a great opportunity to join a supportive global team and make a real impact on how we deliver to our clients, so don’t delay and apply now to join the world of TMS.

“To achieve our aim of being among the most successful, sustainable and responsible companies in the world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.

Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria.”

Top Skills

Data Capture
Display Campaigns
Pos
Print Management

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