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Job Description
Join us to elevate your career in data analytics and accessibility solutions.
As an Accessibility Lead within the Digital Accessibility team , you will analyze data to create insights, analytical solutions, and customized models that answer critical business questions. You will translate business questions into analysis tasks, collaborate with internal subject matter experts (SMEs), build customized analytics solutions, and communicate customized results. You will participate in the design and delivery solutions (e.g., analytics dashboards, visualization schemes, etc.).
Job responsibilities
Required qualifications, capabilities, and skills
Preferred qualifications, capabilities, and skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
Join us to elevate your career in data analytics and accessibility solutions.
As an Accessibility Lead within the Digital Accessibility team , you will analyze data to create insights, analytical solutions, and customized models that answer critical business questions. You will translate business questions into analysis tasks, collaborate with internal subject matter experts (SMEs), build customized analytics solutions, and communicate customized results. You will participate in the design and delivery solutions (e.g., analytics dashboards, visualization schemes, etc.).
Job responsibilities
- Understand data life cycle, collaborate with cross-functional teams to leverage a suite of tools and build analytical solutions.
- Capture and understand end-user requirements, translate into customized analytical solutions, communicate insights via reports, dashboards, visualization, etc.
- Create and deploy workflows for repeatable, scalable, and automated solutions.
- Build data analytics pipelines, including quality checks, exploratory analysis, and collaborate with technology teams in production deployment.
- Develop, use, and implement innovative analytical workflows, identify best fit data insight tools including advanced analytics and data science models, such as LLMs, etc.
- Project manage the design, build, and delivery of new analytical solutions.
- Articulate complex issues in easy to understand ways.
Required qualifications, capabilities, and skills
- Hands-on experience in at least two of the following: Statistical software or coding languages (e.g., Python, R, SAS), Data analytics and visualization tools (e.g., Tableau, PowerBI, Qlik), Statistical or quantitative analysis (e.g., multiple regression, multivariate analysis, network analysis, AI-ML concepts and techniques).
- Advanced excel skills (e.g., pivot tables, VLOOKUP, Analysis ToolPak, macros/VBA).
- Data wrangling, workflows, and automation (e.g., SQL, Alteryx, Business Objects, etc.).
- Versatile in learning and picking up different software, tools, methodologies, or coding languages.
- Demonstrated ability to create custom solutions that solve business problems.
- Demonstrated experience in presenting reports, insights, and data analytics findings.
Preferred qualifications, capabilities, and skills
- Experience with Natural Language Processing (NLP) algorithms, tools, customer/employee survey analyses, segment analysis and pattern detection, etc.
- Willingness to learn new areas of focus - especially support functions, compliance, controls, etc., as relates to Accessibility matters.
- Familiarity with project management and cloud computing approaches, such as AWS, Azure, etc.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.
JPMorganChase Mumbai, Maharashtra, IND Office
B11, B9, B10, Nirlon Knowledge Park, near Mrinal Tai Gore Flyover, Cama Industrial Estate, Mumbai, Maharashtra, India, 400063
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