Jobs at Zealogics LLC

Manages IT service management processes, governance, policies, procedures, and continuous improvement. Leads cross-functional teams, oversees service operations, analyzes metrics and reports, and communicates major incidents and service health to executives and stakeholders. The role requires expertise in ITIL, cloud technologies, ServiceNow or similar platforms, enterprise technology architecture, process governance, and automation opportunities. It also involves building effective relationships across multicultural, multi-vendor, and geographically distributed teams.

Leads multiple mechanical engineering projects from requirements through design, analysis, validation, and release. Provides technical direction and mentorship to senior engineers, reviews mechanical concepts and designs, manages technical risks, and ensures quality, manufacturability, reliability, schedule, and cost objectives. The role includes customer communication, design reviews, resource planning, cross-functional collaboration, engineering process improvement, and resolution of complex mechanical engineering issues.

Leads hands-on security, automation, compliance, and operational foundations for a Managed AI cloud platform. Designs CI/CD pipelines, Infrastructure as Code, security controls, compliance validation, observability, deployment automation, secrets management, AI governance, and incident response across Azure and GCP. Provides technical leadership, mentors engineers, and participates in architecture, code review, and platform governance activities.

Design and implement enterprise data architectures spanning data lakes, warehouses, data fabric, and MDM. Build scalable pipelines and integration frameworks, establish governance and data quality standards, enable AI/ML initiatives, develop data strategies, and optimize platforms for performance, scalability, and reliability. Collaborate with business and technology stakeholders across the organization.

Manage IT business continuity and disaster recovery programs, including policies, procedures, standards, risk management, audits, and regulatory compliance. Partner with business leaders, engineering, and IT operations to assess impacts, maintain resilience processes, support ISO and SOC 2 audits, and brief executives. The role requires knowledge of ITIL, cloud technologies, information security, hosting environments, and multi-vendor operations, plus independent leadership and identification of ITSM automation opportunities.