Sun Life Financial, Inc.
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Jobs at Sun Life Financial, Inc.
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The role involves leading ML and MLOps initiatives, designing and deploying solutions on AWS while ensuring architecture governance and managing complex model/data pipelines to support Data Scientists. Strong communication and collaboration skills are essential to work with stakeholders and present technical information effectively.
The Product Owner focuses on identifying and resolving impediments to streamline processes and enhance agility in the organization. Key responsibilities include analyzing complex issues, facilitating collaboration, managing stakeholders, and optimizing resource allocation.
The Systems Analyst will analyze business requirements, prepare system design documentation, and implement modules. Responsibilities include system testing, user acceptance testing, post-implementation support, and documentation updates. The analyst will manage system modules, resolve technical issues, and provide status reports to project managers, ensuring solutions are well-engineered and delivered on schedule.
This role involves leading development teams in designing and implementing Pega applications, focusing on best practices and code quality. Responsibilities include architecture design, system integration, and ensuring compliance with organizational standards. Strong leadership and communication skills are essential to collaborate with stakeholders and drive technical excellence.
The Test Environment and Data Manager is responsible for managing the test environments, including system integration and user acceptance testing. The role involves creating management strategies, establishing configuration controls, ensuring high levels of service, and managing test data. This position requires effective coordination between teams and adherence to standards and policies.
As a Test Analyst, you will review business requirements, develop and maintain test plans, create test case documentation, execute various types of testing, log and manage defects, and communicate with project team members. You will also participate in design reviews and contribute to identifying risks and exposures.
As a Senior Fee Analyst, you will support the GRS Fees & Billing Team Manager by ensuring proper billing of fees, managing invoice preparation, overseeing routine tasks, and collaborating with internal teams to resolve discrepancies. You'll also mentor billing staff and ensure compliance with regulatory and audit standards.
The Test Analyst 1 is responsible for reviewing business requirements, developing test plans, creating test cases, executing various types of testing, logging defects, and maintaining communication with the Test Lead. The role entails working closely with project team members to ensure quality results and participating in self-development to enhance skills.
This role involves delivering and executing Test Automation scripts across various applications, contributing to quality assurance processes within the IT department.
The Associate Software Quality Engineer will deliver and execute test automation scripts for various applications, contributing to quality assurance and enhancing client satisfaction.
The Scrum Master will lead Agile practices within the Data Lifecycle Management program, ensuring excellence in service delivery and compliance. Responsibilities include facilitating Agile ceremonies, overseeing product delivery, coordinating with product teams, optimizing processes, providing coaching, managing risks, and communicating with stakeholders.
The Finance Solutions Manager oversees the Finance Platform for Accounting Hub and General Ledger applications. They ensure client needs are documented, manage day-to-day support and maintenance, and maintain the integrity of finance applications including SAP and in-house systems.
As a Senior Specialist in Development API at Sun Life, you'll drive API solutions, collaborating with teams to implement innovative technology and ensure superior client experiences. Your efforts will help shape a digital and innovative hub within a leading financial services company.
As a Solutions Designer, you'll collaborate with dynamic teams to provide innovative technology and business solutions aimed at enhancing client experiences. You will be part of an environment driven by inclusiveness and excellence, working to deliver superior financial services and support clients towards their health and wellness goals.
As a Senior API Platform Engineer, you will design, develop, and enhance API platforms to support digital transformation initiatives. You will work with cross-functional teams to ensure the API services are reliable, scalable, and secure while leading best practices in API management and governance.
As a Senior Portfolio and Project Manager, you will coach project managers, lead technology initiatives, review project plans, and ensure smooth communication across stakeholders. You will develop strategies for managing risks, foster team accountability, conduct portfolio reviews, and build strong partnerships with delivery teams to enhance project outcomes.
The DevSecOps Engineer will develop and manage CI/CD pipelines, utilize various tools for code deployment, security, and management, while collaborating with teams on Agile methodologies. The role requires strong scripting skills and experience with configuration management and infrastructure management, focusing on both cloud-based and on-premise solutions.
As a Client Care Representative, you'll provide superior customer service by answering calls, managing concurrent chat sessions, assessing needs, and resolving issues promptly. You'll be responsible for tracking customer requests, maintaining productivity, and working in a scheduled environment, including potential overtime and night shifts.
As a Team Leader, you will manage daily team performance, ensuring service quality objectives are met. You will provide leadership and coaching to team members, facilitate employee retention and recruitment, and foster a positive work environment. Responsibilities also include analyzing performance metrics, facilitating change, supporting continuous improvement, and maintaining effective communication with the team and members.
The Tele-Interviewer conducts recorded interviews with clients to gather and document their medical and lifestyle information, assists with follow-up calls, keeps advisors updated on cases, and answers client questions about the interview process.