ResMed
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The Technical Support Engineer will provide technical and engineering support to customers and internal teams, handling customer queries regarding ResMed products, troubleshooting issues, and offering post-design support. Responsibilities include problem resolution, ticket prioritization, and collaboration with various departments to ensure thorough assistance and customer satisfaction.
The Jr. Technical Support Engineer provides technical support for ResMed products, addressing customer queries, troubleshooting device failures, and facilitating product maintenance and testing. This role requires building relationships internally and managing projects while adhering to standard practices and methodologies.