Picus Security
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As a Customer Success Manager at Picus Security, you will play a critical role in elevating their Complete Security Validation Platform beyond clients' expectations. Your mission is to design and deploy security solutions that exceed customer requirements, strengthen relationships, and drive customer retention and expansion. Responsibilities include forging alliances, acting as a trusted advisor, leading onboarding processes, assessing customer health, and promoting market-driven solutions.
Join Picus Security as a TAC Support Engineer in India to provide technical expertise and support to customers utilizing Picus solutions, including security devices and products like SIEM, EDR, and XDR. Develop technical support documentation, drive product growth through testing and optimization, and act as a trusted advisor to customers for strengthening their cyber resilience.