Exness
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The Customer Support Executive will provide support and issue resolution for clients through live chat, phone, and email, ensuring excellent service and accurate problem-solving. Responsibilities include processing requests, updating clients, and verifying documents. The role requires strong communication skills in Arabic and English, alongside troubleshooting abilities and a client-oriented approach.
As a Customer Support Executive at Exness, you will provide vital support to clients via live chat, phone calls, and email. Your role includes processing client requests, troubleshooting issues, verifying documents, and achieving quarterly KPI targets while maintaining excellent service standards.
As a Customer Support Executive at Exness, you will manage client requests and resolve issues through live chat, email, and phone. You will use CRM systems like Salesforce and Jira to process inquiries and ensure high service quality while meeting quarterly KPI targets. The role also involves verifying client documents and providing updates on requests.
In the role of Customer Support Executive at Exness, you will provide support to clients via live chat, phone, and email, resolve issues, and ensure excellent service. Responsibilities include processing requests, escalating issues, verifying documents, and achieving quarterly KPIs. You will work remotely initially, with the possibility of relocation later.