Search the 2 jobs at Elevate K-12

The Quality Assurance Auditor will be responsible for auditing live sessions, providing feedback, completing observations, identifying gaps, and improving performance. They must have BPO experience and 1-3 years of quality auditing experience.

Elevate K-12 is seeking a Quality Assurance Specialist to join the Outcomes Team, responsible for measuring classroom experience and ensuring consistency across programs. Key responsibilities include scheduling, rostering, dashboarding, communication with stakeholders, team management, identifying improvement opportunities, and more. Requires strong communication skills, database management experience, 3-5 years in a WFM role, team management experience, analytical skills, and a Bachelor's degree.