The role involves automating deployment workflows, maintaining cloud environments, improving infrastructure, integrating systems, and supporting teams with platform tools and scripting solutions.

The Technical Support Analyst provides Level 2 support to customers, resolving technical issues, handling customer inquiries, and ensuring high customer satisfaction. Responsibilities include troubleshooting, maintaining support tools, and liaising with cross-functional teams.

The role involves designing and building AI solutions, integrating them with products, mentoring junior developers, and ensuring code performance across different technology stacks.

The Software Development Engineer I will build and maintain microservices, develop cloud-native services in AWS, and apply Test-Driven Development while collaborating with product and QA teams.

The Operational Engineer will design and implement integration solutions, manage cloud infrastructure on AWS, and develop automation using Python and C#, ensuring operational excellence across systems.

The Software Development Engineer Senior will design, develop, and maintain microservices and web applications in AWS, applying TDD and SDD with a focus on reliability and scalability, while collaborating with product, QA, and DevOps teams.

The Systems Administrator II is responsible for managing VMware virtualization environments, supporting cloud modernization efforts, ensuring system performance, and resolving virtualization-related incidents.

The Billing Systems Analyst I ensures the software operates effectively, supports system monitoring, automation, and provide troubleshooting in Unix/SQL environments, while collaborating with operational teams to meet organizational goals.

Provide Level 2 production support for CSG billing and provisioning products, troubleshoot and resolve customer issues, update support tools, perform health checks, coordinate escalations, assist reporting on KPIs, and support on-call/shift schedules with occasional onsite travel.

Lead the automation strategy for testing, mentor the team, integrate automation into CI/CD processes, and utilize AI in testing.

Lead architecture and implementation of Encompass (Singleview) solutions, collaborate with stakeholders to define technical requirements, design scalable integrations, solve complex technical problems, document processes and standards, mentor engineers, and contribute hands-on coding/configuration as needed.

The Software Development Manager leads a team, managing daily activities, supporting project planning, monitoring progress, and providing mentorship. Facilitates communication between development teams and upper management, ensuring quality in software products.

Manage and support hundreds of AWS and Azure accounts, enforce access controls and cloud standards, automate operations with IaC and scripts, troubleshoot cloud infrastructure, support CI/CD and observability, mentor junior engineers, and participate in on-call production support.

Provide Level 2 production support for CSG billing and provisioning products, troubleshoot errors, liaise with customers and R&D, perform application health checks, manage tickets and KPIs, deliver installations, support on-call shifts, and work with monitoring, CI/CD and automation tools.

Lead a team in technical incident resolution, customer support, product analysis, and operational management while ensuring high customer satisfaction.

Lead technical projects, define technical vision, mentor teams, solve complex challenges, stay updated with industry trends.

The Project Manager coordinates updates to product artefacts during each PI, ensuring all documentation is organized and structured. Responsibilities include planning updates, maintaining quality standards, and managing end-of-PI checklist activities.

The Business Consultant leads workshops to define business requirements, interfaces with client stakeholders, and designs solutions for the telecommunications industry, focusing on process improvement and team mentorship.

The Systems Analyst II maintains and supports Oracle applications, designs solutions, provides technical support, collaborates with teams, and documents processes.

As a Software Development Engineer II, you will design full-stack applications, utilize AI tools for development, create REST APIs, and mentor junior team members in an Agile environment.