ConnectWise
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The Technical Support Engineer at ConnectWise is responsible for providing technical support to users using the CW PSA software by evaluating user needs, identifying problems, and finding solutions. They work with cross-functional teams to troubleshoot and resolve issues, ensuring a positive experience for partners.
The Senior Front-End Engineer II is responsible for developing, enhancing, and maintaining high quality front-end code for web applications. They work in partnership with Engineering teams to ensure web design alignment, user experience, and web optimization while following coding standards.
The Software Support Specialist I at ConnectWise assists partners in resolving product issues, communicates with partners via various channels, escalates complex issues, and contributes to knowledge base articles. They must have strong technical knowledge, customer service skills, and attention to detail.
The Senior NetSuite Developer is responsible for solution engineering, recommending and developing process improvements, evaluating third-party tools, and implementing enhancements to the NetSuite ERP system. This role works in partnership with the Business Applications team to closely align the NetSuite system with business goals and directly impact the growth and future of the ConnectWise platform.