Search the 8 jobs at ConnectWise

The Software Support Specialist I assists ConnectWise partners with product issues and questions, providing detailed support and troubleshooting while documenting interactions and experiences to enhance partner satisfaction. This role also involves guidance for junior staff and reporting feedback to Engineering.

The Senior NetSuite Developer at ConnectWise is responsible for enhancing the NetSuite ERP system through solution engineering, process improvements, and custom code development. The role requires collaboration with cross-functional teams to ensure alignment with business goals and involves developing customizations and maintaining system integrity.

The Principal Software Engineer II develops high-quality software, ensuring compliance with coding standards while collaborating with cross-functional teams. Key responsibilities include designing and maintaining software systems, debugging production issues, and evaluating code for validity and structure. The role also involves supporting engineering teams and participating in testing processes.

The Technical Support Specialist II is responsible for managing Windows platform troubleshooting and overseeing patch management activities. They will respond to partners using various channels to provide technical assistance and ownership of escalated issues, with a focus on Windows Server patching, Active Directory, and related troubleshooting skills.

The Workday Administrator is responsible for implementing, maintaining, and administering the HRIS platform focusing on areas like HCM, payroll, talent, and reporting. The role includes providing support to teams, monitoring integrations, configuring security profiles, and developing workflows, ensuring optimal functionality of Workday.

The Customer Support I role involves aiding partners with product inquiries, providing resolutions, and collaborating with technical support teams. Responsibilities include using company tools for resolving issues, communicating product information, and ensuring partner satisfaction through effective support and attention to detail.

The Software Support Specialist I assists ConnectWise partners by diagnosing and resolving product issues related to cybersecurity solutions. Responsibilities include managing support requests, troubleshooting, documenting findings, and communicating solutions and updates to partners, ensuring a positive experience with ConnectWise products.

As a Software Support Specialist I, you will assist ConnectWise partners with diagnosing and resolving product issues. Your role involves providing support through various communication channels and working with cross-functional teams to ensure a positive experience and document findings accurately.