As an Account Supervisor, you will lead a team to achieve service metrics, financial goals, and ensure employee satisfaction while maintaining compliance. Responsibilities include coaching team members, implementing training, managing performance, and seeking improvements in productivity and customer service efficiency.

The Account Specialist I at Chase will handle 80-120 inbound calls daily from customers with checking and savings accounts, providing solutions and building rapport. This role demands excellent communication and decision-making abilities, navigating multiple technologies, and working in a metrics-driven environment.

The Account Closure Lead oversees the closure of customer accounts for international private bank clients, managing a new team, ensuring compliance, handling customer inquiries, monitoring performance, and identifying process improvements while collaborating with other departments.