Top Customer Success & Experience Jobs in Mumbai, MH

Provide exceptional client service by addressing queries related to Morningstar's research and analytical products. Collaborate with internal teams to ensure client satisfaction and operational efficiency.

As a Customer Support Specialist, you will manage user provisioning requests while communicating with clients and internal teams, focusing on timely and efficient service.

The Senior Employee Support Analyst will assist users with product issues, manage applications, build knowledge bases, and improve software. Requires strong communication and troubleshooting skills.

The Employee Technology Support Analyst manages desktop and laptop support for over 4,000 employees, ensuring a strong user experience, conducting complex troubleshooting, and working with various IT tools and services.

As a Product Consultant, manage customer interactions, resolve issues, and educate on software, while expanding product knowledge.

The Analyst supports client services by providing data and research for Morningstar Indexes. Responsibilities include responding to client queries, managing index operations, and coordinating with teams.

As a Product Consultant, manage client communication, assist with technical troubleshooting, and provide feedback to product management while staying updated on software changes.

The Product Consultant will support clients in the ESG domain, manage client relations globally, address inquiries, and ensure client satisfaction.

The Product Consultant will support clients in using Morningstar's research products, ensuring a best-in-class service experience and maintaining expert knowledge of services offered.