Senior Product Delivery Associate

Job Description
Join our team as a Product Delivery Associate in Card Installments UAT, where you will play a crucial role in ensuring the quality and reliability of our products. Your work will directly impact the customer experience by executing testing-related tasks across multiple projects. Be part of a dynamic team that values precision, collaboration, and innovation.
As a Product Delivery Associate in Card Installments UAT, you will be responsible for executing testing-related tasks across multiple projects, including test execution, defect triaging, and test reporting. Your role involves ensuring comprehensive test coverage by thoroughly understanding business requirements, defining the testing scope, and assessing the level of effort needed for projects impacting Card Installments. You will manage test execution to verify that the code meets all requirements, handle defect management, and keep all project stakeholders informed of test execution progress and any defects through regular communication and feedback.
Job Responsibilities

• Execute testing tasks for multiple projects, including test execution, defect triaging, and test reporting.
• Ensure comprehensive test coverage by understanding business requirements and testing scope.
• Manage test execution to verify code validity against all requirements.
• Oversee defect management and resolution processes.
• Communicate test execution progress and defects to project stakeholders regularly.
• Coordinate and execute UAT testing activities for new product launches and IT developments.
• Partner with technology groups, business partners, project analysts/managers, and offshore resources.
• Operate within an established operational control framework.
• Develop and maintain strong relationships with project stakeholders.
• Adapt to changes and manage risks and issues effectively.
• Collaborate closely with peers and stakeholders to ensure successful testing execution.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree
• 3+ years of hands-on experience in test execution and defect management.
• Proven ability to adhere to established testing processes, procedures, methodologies, and metrics.
• Strong test execution skills, including defect triaging and test reporting.
• Excellent written and verbal communication skills.
• Ability to ensure comprehensive test coverage by understanding business requirements and testing scope.
• Experience in coordinating and executing UAT activities for product launches and IT developments.
• Capability to manage multiple projects and meet tight timelines.
• Strong problem-solving skills to scope complex issues and develop solutions.
• Effective stakeholder communication and feedback management.
• Ability to work collaboratively with technology groups, business partners, and offshore resources.

Preferred Qualifications, Capabilities, and Skills

• Cultivate and maintain strong relationships with project stakeholders to ensure effective communication, manage expectations, and achieve high-quality outcomes.
• Exhibit strong leadership abilities.
• Demonstrate proficiency in test execution, with a proven track record of meeting tight deadlines and managing multiple projects to achieve all testing milestones on time.
• Apply advanced problem-solving skills to define complex issues and utilize analytical tools to develop effective solutions.
• Basic Java development knowledge and Test Automation knowledge.
• Display adaptability and flexibility in change management, effectively managing risks and issues as they arise.
• Collaborate effectively with peers and stakeholders, fostering partnerships to ensure successful execution of testing initiatives.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.