What your impact will be:
- Provide Tier 1 and Tier 2 support to the US doctors and Clinical staff.
- Receive, analyze, and process the requests submitted via e-mail, Cases, and voice mails,
inbound calls.
- Work on Remittance posting.
- Assist clients to submit the claims to insurance companies.
- Work with Clearing houses to resolve the claim rejections.
- Resolving any queries related to billing software.
- Coordinating with internal teams for reports and EDI related issues.
What we are looking for:
- Exceptional verbal and written communication skills.
- Must have international calling experience.
- Excellent phone etiquette and active listening abilities.
- Good problem-solving abilities.
What would make you stand out:
- Should have knowledge of US healthcare workflow.
- Previous Billing software or RCM knowledge will be an advantage.
About us:
PrognoCIS/Bizmatics is a part of Harris Computer company with several hundred employees. PrognoCIS EHR Software is a product rich in features with a clinic-tailored specialty workflow. PrognoCIS is engineered, owned, and serviced by Bizmatics Inc. The corporation has been headquartered in the Silicon Valley of California since 2001. PrognoCIS encompasses Electronic Health Records, Practice Management, Revenue Cycle Management Services, Electronic Prescriptions, Bilateral Laboratory Interfaces, Patient Portal and Telemedicine as a highlighted list of popular features. We’ve been in the electronic medical record and electronic health record market for over 18 years.
What We Do
For over 25 years, Harris Healthcare has been rising to the challenge of bringing together the most innovative and sustainable solutions for today’s ever-changing healthcare environment, in order to improve patient care and safety. Each one of our solutions brings organizational efficiencies on its own. Powerful synergies are achieved when multiple solutions are implemented together. The Harris Healthcare portfolio includes the following solutions:
♦ HARRIS Flex - an enterprise-level EHR solution that improves patient safety and clinical workflows. It includes a full complement of applications integrated in one single database, provides solid clinical decision support to your clinicians and helps standardize care while enforcing protocols and best practices at any Healthcare Organization. HARRIS Flex conveys the digital solution’s flexibility and strength.
Healthcare organizations are continuously faced with new challenges and situations and require flexible EHR’s that can be rapidly adapted to their evolving clinical practice. Contrary to other EHR solutions which are inflexible and where customizations require costly support from the vendor, HARRIS Flex gives you the freedom to "flex" your EHR as you need it entirely on your own.
The enhanced HARRIS Flex solution comes with new functionality including:
♦Flex Telehealth which enables virtual visits directly from within the EHR/EPR, and
♦Flex Clinical Insight which facilitates extraction and analysis of your EHR/EPR data to improve your processes and outcomes.
♦ SynergyCheck – a proactive interface monitoring solution watching over Clinical, Financial and other interfaces 24/7 to ensure data is flowing between systems
